Privacy Policy

This privacy policy explains how Alloa Road Motors ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Alloa Road Motors is the data controller responsible for your personal data. You can contact us at:

  • Address: 7-11 Alloa Road, Clackmannan, Clackmannanshire, FK10 4HG
  • Email: sales@alloaroadmotors.co.uk
  • Telephone: 01259 720512

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at sales@alloaroadmotors.co.uk or by telephone on 01259 720512.

What our customers say about us

Our Reviews

On Tuesday I picked up my Volvo XC40 from Richard, while the car was in excellent condition, there were a couple of minor matters that Richard pointed out to me, and that minor points would be rectified on our agreed pickup date, which they were. Two hour round trip for me to Richards business, a worth while trip, no pressure sales pitch, the whole purchase experience was a pleasant one, I would not hesitate to recommend Alloa Road Motors to family and friends.
— Terry H
I would highly recommend Richard for his friendly manner and excellent customer service. When a fault occurred with a sensor on the car I purchased, he went out of his way to resolve the issue with minimum inconvenience to myself. The problem is now fixed and I have been very happy with my new car.
— Alison Stewrat
Great service. Communication was top notch and very helpful all the way. Couldn’t recommend enough.
— Calim Alexander
Just bought Volvo V40 from Richard. Service was exceptional and would not hesitate to recommend this garage. Presentation of every car on his forecourt is a credit to him. Friendliest service is guaranteed.
— May Roberts
After some vigourous interrogating by telephone and email, we travelled from Yorkshire to view a Mercedes GLE. We found Richard to be very knowledgeable with a wealth of experience in the car trade. The car was exactly as described.. .perfect ! He also made sure it had a full Mercedes main dealer service immediately prior to our trip. It was a pleasure meeting Richard and after lots of serious questions and friendly banter, we purchased the car & drove back on the same day. We've enjoyed the car for just over 3months now & all is still perfect. Highly recommend, very happy to support a smaller business & we'd definitely buy from Richard again. Thank you.
— Julie Rhodes
Got our car a couple of days ago and couldn't be happier. Absolute gentleman to deal with , no hard sell or pushy sales jargon. Answered all questions/ queries without hesitation and helped us with everything involved in process. Will definitely be going back for next car. In my opinion A* service highly recommended.
— Sean Howie
Great company to work with. Pleasure to deal with.
— James McMartin
Great service, very honest and helpful car sales, highly recommend 👍
— Paul Wilkins
We need more garage owners like this guy! Top bloke who takes time with customers and is very helpful. He held my car for me for a number of weeks with no rush or hesitation. Would definitely buy from again and I would consider him a friend now. 5 stars ⭐️
— Stewart
Very friendly experience with no high pressure sales techniques. Very knowledgeable owner talked us through the available cars in our interest range.
— Arron Uytendhal (Scotland Reviewer)
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